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Wednesday, 07 February 2018 16:06

Winter Service Advisory - Freezing Water

Are you moving during the cold winter months? When temperatures drop below freezing, items in you shipment may be affected while in transport.

Many household items contain water. Both small and major appliances should receive special attention and/or servicing prior to your move to ensure they are not adversely affected by freezing temperatures.

The best way for major appliances to be properly prepared is to arrange for a service company who specializes in preparing items for shipping to come to your home to look after any of these items you may be moving.

This can be expensive, however, and you may wish to perform the service yourself.

Your moving consultant can provide you with specific guidelines to ensure your items are sufficiently prepared.

These extra precautions must be taken to protect household items that contain moisture or water to prevent damage from freezing. If an item is damaged due to freezing, this type of damage is excluded from the Cargo Protection ("Certain mechanical items and appliances require appropriate pre-move servicing, usually by a licensed professional, to protect them from internal damage during transport. If not serviced, these items will travel at owner's risk for any internal damage that may occur.").

Common items include:

  • Washing Machine;
  • Fridge (Ice Maker/Water Lines);
  • Dishwasher;
  • Coffee Maker/Kettle;
  • Steam Iron/Clothes Steamer;
  • Steam Mops;
  • Pressure Washer;
  • Water Cooler;
  • Garden Hose/Hose Caddy;
  • Dehumidifier/Humidifier

When your moving consultant performs a pre-move survey, he/she should bring these items to your attention and advise you of the need for proper servicing to avoid freezing and potential damage.

Again, if you would like guidance regarding qualified service providers in your area or procedures for servicing the items yourself, please ask your Moving Consultant at any point during the pre-booking or pre-move phase for this information. Want to know more now? Please drop us a line or give us a call and we'll be happy to chat.

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